By making a reservation guests confirm that they have read, understood and agree to abide by our policies.

 

 

Cancellation Policy:

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• Reservations are fully refundable with a minimum 14 days notice prior to arrival, less a $40 cancellation fee per room. 

• Cancellations received within 14 days or less prior to arrival are subject to the total charge of the rooms reserved.

• Early departures, date changes and no shows are regarded as a cancellation. 

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​Reservation Policy:

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Autumn Lane is an adult-only, 19+, accommodation.

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• Maximum of two guests per room, as per West Kelowna Bylaws.

• All reservations require a 50% deposit at time of booking. The remaining balance will be charged to the credit card on file upon arrival.

• Rates do not include the 8% PST & 5% GST applicable tax.  We accept Visa and Master Card.   

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• Check-in:  4 – 7 pm only.  Late check-in only with prior notice. No late arrivals after 10 pm.

• At check-in guests must present a valid government-issued photo ID and be of legal age.

• Check-out:  11 am

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All room rates include breakfast, ice cream sundae for two, use of guest lounge and onsite parking.  Breakfast is served daily at 9am.

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General Policies:

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• Our services and B&B is for registered guests only. Unregistered guests are not permitted on site. ​

• No pets. 

• NO SMOKING / VAPING of any substances in building or on grounds. A $500 cleaning fee will be charged if disregarded and guests will be promptly asked to leave forfeiting any refund.

• Lighting candles / incense or cooking in the rooms is not permitted.

• Quiet time is from 11 pm - 8 am. 

• It is expected that all guests consume alcohol responsibly. Guests abusing this privilege, or under the influence of any illegal substance, will be promptly asked to leave forfeiting any refund.

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​Autumn Lane reserves the right to alter or change policies at any time without notification,

 

Our accommodations have been inspected and approved by the City of West Kelowna, License # 8209